Thank you for visiting Texas Complete Truck Center. We have done everything possible to ensure the privacy and security of your transactions with us. Texas Complete wants you to understand the steps that we take to protect this privacy. All Texas Complete Truck Center visits are subject to our website’s Terms of Use and Privacy Policy as described herein. The following Site’s Privacy Policy was last updated in March 2023.
COLLECTION AND DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION
Texas Complete Truck Center does not collect personally identifiable information about you, except when you provide it to us through order forms, registration fields, and other similar site interactions. For example: If you decide to place an order, we need to know your shipping and billing address, credit card number, expiration date, and security code. To protect personal information, registered Site users must enter a username/email address and password to access their personally identifiable information. When you submit your personally identifiable information on the Site, you consent to collect, use, and disclose your personal information as outlined in this Privacy Policy.
Texas Complete Truck Center does not sell or exchange names/information about our customers with third parties and will never provide your personally identifiable information to third parties for their use in marketing products or services without your consent. We take great pride in having you as a customer, and we will ensure your privacy as a customer.
COMMUNICATIONS
We use email, and occasionally phone calls, to communicate with you about your orders. Only with your permission will we email you for any other reason – e.g., to let you know about special promotions. We know this is a privilege and not a right, as we don’t like getting unwanted junk email either. You have the option to decline or approve email communications from us at any time. Just select the appropriate response in your account information.
BROCHURE MAILING LIST
If you have requested a Texas Complete Truck Center brochure, all information is kept entirely confidential and is not shared with any third parties. We may, on occasion, send you an updated catalog or brochure. If you do not wish to receive any mail from Texas Complete Truck Center, please contact us via email at parts@texascompletetc.com. Include your name, mailing address, and email address. You will be removed from any future mailings.
FRAUD PROTECTION AND COMPLIANCE WITH LAW
Texas Complete Truck Center will disclose your personal information, without notice, only if required by law to do so or if in good faith belief that the action is necessary for legal reasons. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
SERVICE PROVIDERS
We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms, and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions but may not use such information for any other purpose.
SPECIAL EVENTS
Suppose you elect to participate in any promotions, sweepstakes, surveys, questionnaires, or other events during your visit to our Site. In that case, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By participating in and submitting your personally identifiable information concerning such circumstances, you consent to disclose your personally identifiable information to such third parties.
BUSINESS TRANSFERS
As we continue to develop our business, we might sell portions of our assets. In such transactions, user information, including personally identifiable information, is generally considered transferred business assets. By submitting your personal information on the Site, you agree that your data may be transferred to such parties in these circumstances.
COOKIES, IP ADDRESSES, PIXEL TAGS, AND TRACKING TECHNOLOGY
We may place a “cookie” on your computer’s hard drive to recognize you as a returning user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences and will be stored on your computer’s hard drive until you remove it. We may also use temporary or “session” cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of or automatically reject cookies. If you reject our cookies, you may still use the Site, but you may be limited in using some of the features. In addition, we may use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.
Similarly, when you visit this Site or view one of our emails, we may use pixel tags (also called “clear” gifs), tracking links, or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links, and similar technology in combination with your personally identifiable information.
www.texascompletetc.com does recognize your ISP (internet service provider); however, we cannot identify you as an individual. If you make an online purchase, we collect information (such as sales statistics and traffic patterns) to help improve your shopping experience. We keep all information confidential.
USE OF AGGREGATE INFORMATION
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store, or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees, and partners.
LINKS
This Privacy Policy applies only to the information collected on this Site. Our Site may contain links to or from other websites, and you should be aware that we are not responsible for the privacy practices of different websites. We encourage you to read the privacy policies of other websites linked to the Site.
SECURITY
Texas Complete Truck Center seeks to protect the security of your personal information both online and offline. All credit card transactions are secure. Every online order is encrypted and sent through a secure server, using SSL technology to prevent information from being intercepted.
Confidential information such as your credit card number will be used only to fulfill your order. We will ask you to enter your credit card number and expiration date each time you place an order with us to protect your privacy. In this way, even if someone else accesses the account information stored on your computer, they won’t be able to use your credit card.
Email is not encrypted and is not a secure means to transmit credit card numbers. We will only display the last four digits of your credit card number on your account.
NOTIFICATION OF POLICY CHANGES
Texas Complete Truck Center reserves the right to revise this Privacy Policy in the future by posting changes at this location, and we may make changes at any time without notification.
UPDATING PERSONAL INFORMATION
If you are a registered member at Texas Complete Truck Center, you can change your personal information at any time by updating your information at check-out.
CONTACTING US
We welcome your comments and questions about privacy. Please send an email to TCTCOnlineSales@texascompletetc.com.
We are confident that your visit to Texas Complete Truck Center is secure and safe. However, you may choose to call us directly to place your order over the telephone. Please contact Customer Service toll-free at (830)-837-5998.