Here we have collected the most frequently asked questions. Please read them before contacting support.
Yes, we have a specialist in every category to install your purchased parts.
Yes, we will always provide a tracking number when possible. However, some vendors will ship USPS and do not have a tracking number to provide.
The core charge is a fee that is charged unless we receive the parts that you are replacing. You can avoid a core charge by sending in your parts first and allowing us to hold your new parts until your old ones arrive. Your old parts must be in rebuildable condition. Some manufactures will not give full core credit if the items are damaged.
We have access to thousands of products that are not on our website. We are constantly adding more products but let us know if you have something in mind that you would like to see added. If you can not find what you are looking for, you can email us at TCTCOnlineSales@texascompletetc.com or call us at (830-837-5998).
Most items arrive in 1-5 business days. However, some items (such as bumpers) need to be sent truck freight and may take longer for shipping. Some things may also be on backorder by the manufacturer, which will extend the delivery time. You will be notified if your order is on backorder.